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  • We solve many computer and smartphone problems remotely.
  • We troubleshoot issues across a range of products and devices.
  • We answer your tech questions and help schedule service repairs.
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Desktop Geeks

Service Plans For Home PC's

Unlimited Tech Support and Service  With 1-Year Antivirus

Service Plans For Business PC's

Unlimited Tech Support and Service  With 1-Year Antivirus

What Are Your Symptoms?

Select a Tab to Research What Symptoms You are Experiencing

A computer virus is a malicious program designed to spread from one device to another, often causing significant performance issues and security risks. Infected systems may experience a range of symptoms that indicate the presence of a virus. These symptoms can range from minor annoyances to severe system failures, data loss, or security breaches. Recognizing the signs early can help prevent further damage and protect sensitive information.

Common Symptoms of a Computer Virus:

  • Slow Performance: The system takes longer to boot up, open programs, or process tasks.
  • Frequent Crashes & Freezing: Unexpected system crashes, blue screen errors (BSOD), or frequent program freezes.
  • Unusual Pop-Ups: An increase in unwanted advertisements, security warnings, or fake alerts.
  • Unexplained Data Loss: Missing files, corrupted documents, or unauthorized modifications to data.
  • Unauthorized Access & Activity: Unknown programs running in the background, increased network traffic, or suspicious account activity.
  • Disabled Security Software: Antivirus or firewall settings being turned off or unresponsive.
  • Excessive Hard Drive or CPU Usage: The system overheats or runs unusually loud due to high resource consumption.
  • Strange Emails Sent from Your Account: Friends or contacts report receiving spam or phishing emails from your email address.
  • Browser Redirections & Unwanted Extensions: Web searches leading to unfamiliar websites, or new toolbars appearing without consent.
  • Changes to System Settings: Unwanted modifications to desktop backgrounds, icons, or default system settings.

Malware is a broad term for malicious software designed to harm, exploit, or steal information from a computer system. It includes viruses, worms, Trojans, spyware, ransomware, and other harmful programs. Malware infections can cause a wide range of issues, from minor annoyances to severe data breaches and system failures. Recognizing the symptoms of malware early can help mitigate risks and prevent further damage.

Common Symptoms of Malware Infection:

  • Sluggish Performance: The computer runs unusually slow, lags, or frequently freezes.
  • Unexplained System Crashes: Unexpected shutdowns, blue screen errors (BSOD), or random reboots.
  • Frequent Pop-Ups & Ads: A sudden increase in intrusive ads, fake alerts, or scam messages.
  • Unauthorized Software Installations: Unknown programs or browser extensions appearing without user consent.
  • Unusual Network Activity: High data usage, unknown connections, or slow internet speeds.
  • Disabled Security Features: Antivirus, firewall, or task manager being disabled without permission.
  • File Corruption or Disappearance: Important files getting deleted, encrypted, or inaccessible.
  • Unwanted Browser Behavior: Search engine changes, homepage modifications, or automatic redirects to suspicious websites.
  • Ransomware Messages: Warnings demanding payment to unlock files or restore system access.
  • Excessive Hard Drive or CPU Usage: Overheating, loud fan noises, or resource-intensive background processes.

Spyware is a type of malicious software designed to secretly monitor and collect information from a computer without the user’s knowledge. It can track online activity, steal sensitive data such as passwords and financial details, and even record keystrokes. Spyware often runs in the background, making it difficult to detect until noticeable symptoms appear. Identifying and removing spyware as soon as possible is crucial to protecting privacy and preventing identity theft.

Common Symptoms of Spyware Infection:

  • Sluggish Performance: The computer becomes slow or unresponsive due to hidden processes running in the background.
  • Unexplained Pop-Ups & Ads: Frequent advertisements, even when not browsing the internet.
  • Unauthorized Changes to Browser Settings: Homepage modifications, search engine changes, or new toolbars appearing without permission.
  • Suspicious Network Activity: Increased internet usage or unknown connections appearing in network settings.
  • Disabled Security Software: Antivirus or firewall being turned off without user action.
  • Unusual Account Activity: Unauthorized logins, password changes, or transactions in online accounts.
  • Keystroke Logging & Data Theft: Personal information being leaked or used fraudulently.
  • Frequent Redirects to Unwanted Websites: Clicking links or searching online leads to suspicious or unrelated web pages.
  • Difficulty Removing Unwanted Programs: Inability to uninstall suspicious software or settings reverting after a restart.
  • Excessive Battery & Resource Usage: Laptops or mobile devices overheating or running out of battery faster than usual.

Over time, a computer can become sluggish and unresponsive due to accumulated junk files, outdated software, fragmented data, and excessive background processes. These issues can slow performance, cause frequent crashes, and make everyday tasks frustrating. Regular optimization can help improve system speed, responsiveness, and overall efficiency. Recognizing the signs that a computer needs optimization can help prevent further performance degradation and extend its lifespan.

Common Symptoms of a PC That Needs Optimization:

  • Slow Startup & Shutdown: The system takes an unusually long time to boot up or shut down.
  • Lagging Performance: Programs take longer to open, and multitasking becomes difficult.
  • Frequent Freezing & Crashes: Applications or the entire system become unresponsive.
  • High Disk or CPU Usage: The system is constantly running at high resource levels, even when idle.
  • Insufficient Storage Space: The hard drive is nearly full, leading to slow read/write speeds.
  • Unnecessary Background Processes: Too many applications running in the background, consuming resources.
  • Fragmented or Outdated Files: Disk fragmentation, old temporary files, and cache buildup slowing down the system.
  • Delayed Internet Browsing: Slow webpage loading, browser crashes, or excessive ads due to bloated browser extensions.
  • Overheating & Loud Fan Noise: Increased heat output due to excessive CPU or GPU usage.
  • Outdated Software & Drivers: Running old or incompatible software versions leading to inefficiencies.

To improve performance, purchase our Computer Tune-Up. Our expert service optimizes performance by removing junk files, updating essential software, and ensuring your system is running efficiently. Whether you’re dealing with slow speeds, frequent crashes, or general sluggishness, our Tune-Up Program can help restore your device to peak performance. Contact us today to give your computer the boost it needs!